Show All Answers

1. 1. How do I access my account online?

By visiting https://www.municipalonlinepayments.com/glenpoolok/utilities can pay your utility bill online, set up automatic payments, see usage, and consumption history.  In order to set up your account initially, you will need to know your account number as well as the last payment made on the account.

2. 2. How do I establish utility service?

To start a new utility service, you will need to fill out a water service contract, https://www.glenpoolonline.com/157/Utilities , as well as provide a valid driver’s license.  Along with a $10 connect fee, there is also a meter deposit of $75 if purchasing and $100 is leasing.

3. 3. When is my meter read?

Meters are typically read within the first 6 days of the month.  This can vary depending on the day of the week a new month starts as well as holidays.

4. 4. How is my meter read?

The majority of Glenpool is installed with RG3 Perpetual PD Meters.  This is radio read system that allows for better accuracy when calculation usage, determining flow rate, and diagnosing leaks.   This meter system allows the city to obtain monthly reads effectively and efficiently by having the reads electronically transmitted from the ground to the utility department.

5. 5. How can I get a bulk trash pickup?

All bulk trash pickup is scheduled with American Waste residential.  Please call (918) 582-1147 to get a quote and scheduled pickup.